Milesight IoT Cloud - Annual subscription
The Milesight IoT Cloud provides unparalleled levels of vertical integration with Milesight LoRaWAN® sensors and controllers. It visualizes field data and enables users to monitor and control remote assets on an intuitive dashboard.Â
Dear customer, please note that the cloud access will take up to 5 business days to be ready to use.
Milesight IoT Cloud is available on - Â iOS - Android - Web - E-bookÂ
Visualization
Transform real-time and historical data into drag-and-drop widgets on a dashboard Â
Monitoring & Control
Control access and monitor your projects from anywhere Â
Alerts
Enable email and mobile push notifications based on triggered events Â
Security & Reliability
Built on AWS to provide the most confidential and reliable infrastructure for your dataÂ
Dispatch
In-stock orders are dispatched within 2 business days.
Shipping options
We deliver across Australia and internationally by any of the following methods:
- Australia Post Express
- Australia Post Parcel Post
- DHL
- FedEx (only international)
- Freight account. We'll email packaging dimensions when the shipment is ready to be book.
*Transit times vary depending on the shipping method and destination.
Store Pickup - Carrum Downs, Victoria, 3201
Order before 11am to collect after 2pm the same day. Mon–Fri, 9am–5pm, excludes public holidays.
RETURNS
How to return an item Contact us before sending anything back. Email info@oceancontrols.com.au or call +61 3 9708 2390. We'll confirm eligibility and guide you to the return process.
Return window 14 days from dispatch date.
Condition required Items must be unused and in original packaging, including all documentation and manuals.
Restocking fee A 20% restocking fee applies to all accepted returns. Return shipping costs are the customer's responsibility.
Non-returnable items
- Custom-made or specially imported products
- Software licences (some software have trial versions available)
- Items not in original, as-new condition
WARRANTY
How to make a warranty claim Before returning anything, please contact us. Our engineers can often resolve the issue remotely. If a return is required, our team will provide you with a warranty form to include with the goods.
What's covered Defects in materials and workmanship under normal use and correct installation.
What's not covered The warranty does not cover damage or failures caused by factors outside our control, including incorrect installation, unauthorised alterations or modifications, or any installation or use not recommended by the manufacturer.
Standard warranty All products carry a 12-month warranty from the date of purchase unless stated otherwise.
Extended warranty
- Labjack: 5 Years
- Atop: 5 Years
- MeanWell: 3 Years
- Teracom: 3 Years
- Novus: 3 Years
| PlanMilesight IoT Cloud | Free | Standard | |||
| Devices (Nodes & Gateways)* | 10 |
| |||
| Annual Fee | Free |
| |||
| Dashboards | 1 | 5 | |||
| Widgets per Dashboard | 20 | 20 | |||
| Configuration | |||||
| Reporting Interval | 10 min (minimum) | 5 min (minimum) | |||
| Remote Control | √ | √ | |||
| Check History Data | 1 month | 12 months | |||
| Download History Data | 1 month | 3 months | |||
| History Data in .cvs Format | √ | √ | |||
| Locate Device on Google Map | √ | √ | |||
| Event Center | |||||
| Alert Recipients | 1 | 5 | |||
| Alert History | √ | √ | |||
| Alert Emails | 10 | 1000 | |||
| Check Alert History | 1 month | 12 months | |||
| Download Alert History | 1 month | 3 months | |||
| Triggers | |||||
| Trigger Combinations | 1 | 20 | |||
| Daily/Weekly/Monthly | X | √ | |||
| Quantities of Devices (History Data for X devices) | X | 20 | |||
| Sharing Center | |||||
| Shared Contacts | X | 5 | |||
| Share Device & Set Levels of Permissions | X | √ | |||
| Transfer Device | √ | √ |














